Frequently-asked-questions

WHAT IS GENERO.TV?

Check out the About page for a bit of info on who we are and what we’re about.

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WHAT DOES ‘GENERO’ MEAN?

It’s a latin word meaning to create or produce.

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WHAT KIND OF MUSIC VIDEOS ARE YOU LOOKING FOR?

We’re all about creativity and pushing the boundaries in terms of what music video is and what it can be. There are no real guidelines on what we’re looking for, but make it creative, innovative, high quality and entertaining. The winning video becomes the official music video for the song so keep that in mind when making your video.

We can only accept high quality videos that have the potential to become official videos. We don't want lip syncing videos or travel/family/stock footage set to music, in fact we probably won't publish them. Make sure your video is also shot in 16:9 or wider so it can be used across all of today's media platforms.

We moderate every video to check not only for appropriateness, but also for quality of concept, creativity and film making. We apologise in advance if your video isn't published because it isn't deemed of sufficient quality to potentially be used as an official music video, but we have a responsibility to each of the artists and labels we work with to make sure the videos being made for their music and published on our site are of a high quality.

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WE DON’T HAVE ANY FOOTAGE OF THE ARTISTS; HOW ARE WE SUPPOSED TO MAKE A VIDEO FOR THE SONG?

Some of the best videos don’t use any footage of the artists. So use the fact that no footage has been provided as an opportunity to have complete creative freedom for your music video.

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I’VE GOT A GREAT VIDEO OF ME LIP-SYNCING TO ONE OF THE FEATURED SONGS. WHAT ARE MY CHANCES OF WINNING?

Even though your friends would probably find it funny to watch you, basic lip-syncing videos aren’t what we’re looking for. So apart from not winning it probably wouldn’t make it past our moderators because we’re really focused on quality videos, not quantity.

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HOW DO I UPLOAD A VIDEO?

Go to the page for the Artist/Song you've made your video for and click on the ENTER button on the right hand side. You'll then be taken to an Upload form - browse to find your video and upload it, fill out the forms and click SUBMIT. If there is no ENTER button on the Artist page it means that either it's not open for entries yet or it's closed so make sure you check the dates.

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WHAT SHOULD I DO IF I’M HAVING PROBLEMS AND NEED HELP?

Firstly, have a read through these FAQ to see if we’ve already covered it here. If not, Contact Us and we’ll get back to you to help sort it out.

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WHY SHOULD I REGISTER?

There are some things we only allow registered users to do like upload videos, comment on videos and download our featured tracks. So if you want to do any of those things then you’ll need to register, if not though feel free to have a look around, watch some videos and enjoy Genero.tv!

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HOW CAN I KEEP UP TO DATE ON ALL THE STUFF HAPPENING WITH GENERO.TV?

The short answer is to come back often – hell, why ever leave? But if you do have other stuff going on in your life you can also Subscribe to the Blog/News RSS feed. In your Profile you can also opt-in to receive email updates from us. Finally, if you’ve got a Facebook account you can also become a fan to get updated via your Facebook News Feed - www.Facebook.com/Genero.tv.

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WHY ARE SOME VIDEOS NOT PUBLISHED?

Before you get started, make sure your video content is suitable. Here are the main reasons for videos not getting approved;

- creatively or conceptually, there is not much of an idea (eg. family/travel/stock footage set to music)
- the overall production or editing quality level is too low
- your video has racist, violent or defamatory content

Creativity is very subjective, for that reason we often can't give specific reasons why your video hasn't been published. Remember we're looking for videos that could potentially be used as the official music video for the artists and songs we feature.

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ARE ALL VIDEO ENTRIES PUBLISHED ON GENERO.TV?

No not all videos entered are published on the site. We moderate every video to not only check for anything inappropriate, but also to check the videos are of a standard that could potentially be used as an official music video.

You can think of this moderation as the first round of the competition, like having your video accepted into a film festival, and we do this on behalf of the artists and labels we represent who don't have the time to go through every video entered.

We apologise in advance if your video isn't published on the site.

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