Frequently Asked Questions
Before you get started, here are a few important rules. Videos that do not comply will not be published.
- We only accept true 16:9 or wider videos, and do not allow stretched footage
- We do not accept any letter, pillar or window boxing (ie. black bars in any part of your entry)
- We do not allow titles or credits of any sort to be added to videos
- We are looking for entries that can become official music videos, to see what that standard looks like, browse our featured videos here
If you are having trouble uploading, please ensure the following:
- You are using the very latest version of Chrome or Firefox, with the latest updates, and clear your cache
- You use our preferred H.264 video codec, and .mov file type
- You are uploading true 16:9 resolution
Videos
What broadcast specs will I need to supply if I am a winner or finalist?
How do I change the thumbnail on my video?
Can I embed a Genero video on another website?
Competitions
How do competitions work on Genero.tv?
Who is on the judging panel?
How do I upload my video?
Technical
What files formats does Genero support?
What aspect ratio should I use?
What are the recommended settings for videos?
Music
How do you choose the artists on Genero.tv?
Can anyone download the featured tracks?
I'm an artist/Label, how can I be featured?