Frequently-asked-questions

HOW DO COMPETITIONS WORK ON GENERO.TV?

Each competition varies slightly in terms of prizes, judging, dates etc. but the basics for our competitions are:
- competitions are based around individual songs, multiple songs or whole albums.
- anyone can enter from professional directors, production companies through to creative and talented fans who have the camera and skills to make an official music video.
- all entries are uploaded to the site throughout the competition and before the close date.
- depending on the number of entries, Genero.tv may need to prepare a short list of entries for the artist/label, which may vary in size.
- finalists are then chosen by the artist/label and sometimes in conjunction with Genero.tv.
- the artist/label will then choose their favourite video which will usually become the official music video.

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HOW ARE FINALISTS CHOSEN FOR EACH ARTIST/SONG COMPETITION?

The approach to choosing finalists for each competition varies so check the individual artist page for details. For song competitions there are normally 6 finalists chosen between the artist and their representatives and Genero.tv. In the past user voting was used to determine some of the finalists but we've found it's too open to fraudulent voting and hasn't been a reflection of the community preference so we've removed this as a factor in finalist selection.

The judging panels for each competition will feature representatives from the respective artist and/or label - the judging panel details for each competition can be found on the individual artist/song pages. Note though that there is usually some short listing done by Genero.tv on behalf of the artist/label prior to finalists being chosen, so for competitions receiving a large number of entries they're unlikely to watch every entry into the competition.

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WHO IS ON THE JUDGING PANEL?

Each Artist/Song competition has different judges but they’re usually made up of Genero.tv staff and the Artist or their representatives. To see who is on the judging panel just go to the individual Artist/Song page that you’re interested in.

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HOW MANY TIMES CAN I ENTER?

As many times as you want so go nuts.

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HOW MANY TIMES CAN I VOTE ON EACH VIDEO?

Each user is limited to one vote per video, but you can vote for as many different videos as you like.

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I AM HAVING TROUBLE REGISTERING OR RECEIVING THE ACTIVATION EMAIL

If you are having trouble registering, or haven't received the activation email, please follow these steps;

1. First, check your spam or junk folder for an activation email.  Unfortunately legitimate emails are sometimes classified as spam.

2. If that doesn't help, please send us the following;
- operating system, browser & version you are using (eg. Windows 7, Google Chrome, 4.0.249.89 (38071), the version can be found in the About menu of your browser
- your IP address by going to myIPaddress.com, it will show you a series of numbers separated by dots, just copy and paste those back to us

3. It is always best to make sure you have the latest browser version installed, please use one of the following;
Apple Safari for Mac or PC
Mozilla Firefox for Mac or PC
Google Chrome for Mac or PC
Internet Explorer for PC

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WHAT KIND OF MUSIC VIDEOS ARE YOU LOOKING FOR?

We’re all about creativity and pushing the boundaries in terms of what music video is and what it can be. There are no real guidelines on what we’re looking for, but make it creative, innovative, high quality and entertaining. The winning video becomes the official music video for the song so keep that in mind when making your video.

We can only accept high quality videos that have the potential to become official videos. We don't want lip syncing videos or travel/family/stock footage set to music, in fact we probably won't publish them. Make sure your video is also shot in 16:9 or wider so it can be used across all of today's media platforms.

We moderate every video to check not only for appropriateness, but also for quality of concept, creativity and film making. We apologise in advance if your video isn't published because it isn't deemed of sufficient quality to potentially be used as an official music video, but we have a responsibility to each of the artists and labels we work with to make sure the videos being made for their music and published on our site are of a high quality.

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WHY ARE SOME VIDEOS NOT PUBLISHED?

Before you get started, make sure your video content is suitable. Here are the main reasons for videos not getting approved;

- creatively or conceptually, there is not much of an idea (eg. family/travel/stock footage set to music)
- the overall production or editing quality level is too low
- your video has racist, violent or defamatory content

Creativity is very subjective, for that reason we often can't give specific reasons why your video hasn't been published. Remember we're looking for videos that could potentially be used as the official music video for the artists and songs we feature.

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ARE ALL VIDEO ENTRIES PUBLISHED ON GENERO.TV?

No not all videos entered are published on the site. We moderate every video to not only check for anything inappropriate, but also to check the videos are of a standard that could potentially be used as an official music video.

You can think of this moderation as the first round of the competition, like having your video accepted into a film festival, and we do this on behalf of the artists and labels we represent who don't have the time to go through every video entered.

We apologise in advance if your video isn't published on the site.

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GMT AND CLOSING TIMES EXPLAINED

All closing times we quote are in GMT, which stands for Greenwich Mean Time. This is a world-wide time reference point, and we use it so that everyone knows exactly what time a competition closes. To be absolutely certain, we reccomend doing a Google search for "GMT time" which will return the time at that point. Sorry, but we cannot accept late entries if there is any mis-understanding or confusion about closing times.

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DO YOU PUBLISH SECOND LIFE VIDEOS?

It's our view that Second Life videos aren't generally suitable or up to the standard to become an official music video. We don't rule them out completely and do publish some given they represent a different medium, but in most cases, we won't be publishing them.

We feel that they aren't in line with what artists and labels are looking for, unless they are very creatively done and in consideration of the song.

The way competitions run on Genero.tv is that being published is basically the first round of the competition - like being accepted into a film festival. We moderate the videos on behalf of the artists and labels we represent and many other videos have also not been published for the same reason. You can read more about that here.

We apologise if your Second Life video hasn't been published, and we appreciate the time and effort you would have spent making your video.

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