Frequently-asked-questions

WHAT ARE THE TERMS AND CONDITIONS FOR ENTERING THE COMPETITION?

You can see the Competition Terms & Conditions here. You should make sure you read them and understand them, along with the general website Terms and Privacy Statement. This section of the FAQ will also try to explain the key points for you but if at any stage you need anything clarified just Contact Us and we’ll be happy to answer your questions.

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WHO OWNS THE VIDEO AFTER I SUBMIT IT?

When you upload a video to Genero.tv you're granting us an exclusive license for the duration of the competition. After the competition finishes it automatically reverts to a non-exclusive license for all videos except the winning video. We retain the exclusive license fro all winning videos and in most cases this is transferred to the artist/label so they can use it as the official music video.

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WHY ARE SOME VIDEOS NOT PUBLISHED?

Before you get started, make sure your video content is suitable. Here are the main reasons for videos not getting approved;

- creatively or conceptually, there is not much of an idea (eg. family/travel/stock footage set to music)
- the overall production or editing quality level is too low
- your video has racist, violent or defamatory content

Creativity is very subjective, for that reason we often can't give specific reasons why your video hasn't been published. Remember we're looking for videos that could potentially be used as the official music video for the artists and songs we feature.

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ARE ALL VIDEO ENTRIES PUBLISHED ON GENERO.TV?

No not all videos entered are published on the site. We moderate every video to not only check for anything inappropriate, but also to check the videos are of a standard that could potentially be used as an official music video.

You can think of this moderation as the first round of the competition, like having your video accepted into a film festival, and we do this on behalf of the artists and labels we represent who don't have the time to go through every video entered.

We apologise in advance if your video isn't published on the site.

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GMT AND CLOSING TIMES EXPLAINED

All closing times we quote are in GMT, which stands for Greenwich Mean Time. This is a world-wide time reference point, and we use it so that everyone knows exactly what time a competition closes. To be absolutely certain, we reccomend doing a Google search for "GMT time" which will return the time at that point. Sorry, but we cannot accept late entries if there is any mis-understanding or confusion about closing times.

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